Customer:

World’s largest snack food and beverages company, with products distributed in over 200 countries.

Challenges:

• Key process changes needed to give ownership of core entities to business users, redirecting IT from its non-value add intermediary role.
• Data maintained in the legacy repository deteriorated in quality over time.
• Higher visibility required to ensure quality improves.
• Need for a change management process to ensure continued quality of data moving forward.
• Flexibility required in definition of entities to insulate the downstream applications from changes.

Solution:

OneData was implemented to start managing core reference entities in a centralized environment, after existing data was migrated into it. Distribution to down-stream systems was setup in OneData. Workflow, change management and security was setup for end-user access.

Benefits:

• Intuitive interface for business owners to manage key data entities. Built-in change request and discussion threads enabled dialog between groups thereby ensuring consistency and quality of the data.
• Better decision-making due to consistent core set of entities and higher visibility.
• Reduced IT costs in terms of managing entry of information, as well as due to reduction of data mapping and cleansing processes.
• Faster response to change as downstream applications can be insulated from changes in central master data.